- All returns must be postmarked within thirty days (30) of the purchase date.
- Unfortunately, we cannot accept returns on food or perishable goods like candy.
- We will ship a replacement at no cost if the return is a result of our error or a defective product.
- We inspect all returned items. The product must be unused and in brand new condition with all original product inserts and accessories.
- To return an item, place it securely in its original packaging and include your proof of purchase, then mail your return to the following address:
Beech Tree Trading
Attn: Warehouse Manager
1052 New Holland Avenue
Lancaster, PA 17601
- Please note, customers are responsible for all return shipping charges. We recommend that you use a trackable method to mail your return.
- A 20% restocking fee will be applied to the items being returned. Your original shipping & handling fees are non-refundable.
- Your product refund will be issued to the payment method used to make the original purchase.
- Failure to follow these steps will result in a reduced refund.
Please inspect your order as soon as you receive it and contact us immediately if anything is incorrect or damaged.